Accessibility Statement

Local Florida Directory (operated by Florida Local Directory Service Inc.) is committed to making our website usable by as many people as possible, including people who use screen readers, screen magnification, speech recognition, or keyboard-only navigation. Accessibility is an ongoing effort, not a one-time fix, and we keep working to identify and address barriers as we build new features.

This statement covers the Local Florida Directory website across desktop and mobile browsers, including public pages (search, listings, reviews), account areas, and the business dashboard business owners use to manage a listing. We currently offer the Service as a responsive website rather than separate native mobile apps, so this statement doesn't cover app-store applications.

We're working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA— a widely used standard for web accessibility. We haven't completed a full independent audit against this standard, so we don't claim full conformance today; it's the bar we're building toward and measuring ourselves against as we improve the Service.

Beyond WCAG itself, we look to a few related frameworks to guide our work:

• POUR principles. WCAG organizes accessibility around content being Perceivable, Operable, Understandable, and Robust — a useful lens we apply when reviewing new features.
• Americans with Disabilities Act (ADA).As a business serving U.S. users, we treat ADA's general expectation of accessible public-facing services as a baseline we design toward, alongside WCAG as the technical standard.
• Section 508.Where relevant, we also reference Section 508 of the Rehabilitation Act's technical requirements, which closely track WCAG 2.1 AA.

Some of the ways we've built accessibility into the Service so far:

• Semantic structure. Pages use headings, landmarks, and native HTML elements (buttons, links, form fields) so assistive technology can navigate them predictably.
• Descriptive text for meaningful images.Photos that convey information — like a business's photos or a user's profile picture — include descriptive alt text; purely decorative illustrations are hidden from screen readers so they don't add noise.
• Labeled interactive components. Menus, dialogs, and controls like the cookie preference panel and notification menu use ARIA roles and labels so their purpose and state are announced correctly.
• Labeled form fields.Sign-up, sign-in, and other forms pair each field with a visible label, not just placeholder text, so the field's purpose isn't lost once you start typing.
• Keyboard operability. Core actions — search, navigation, signing in, writing a review — are built with native, focusable elements rather than click-only widgets.
• Resizable text.Text is sized in relative units, so it responds to your browser's zoom and font-size settings instead of staying fixed.
• Deliberate color choices. Our design system favors sufficiently high-contrast text combinations for body copy and interactive elements.

As part of our development process, we check new and updated pages using a mix of automated accessibility-checking tools and manual testing — including navigating with a keyboard only and spot-checking with a screen reader. Automated tools catch a meaningful slice of issues (like missing labels or poor color contrast) but can't catch everything, which is why manual checks and real user feedback both matter.

Despite our efforts, some parts of the Service may not yet be fully accessible. Known limitation areas include:

• Some older or densely-interactive pages may not have a fully optimized focus order for keyboard navigation.
• Embedded maps and some third-party widgets may not meet the same accessibility standard as pages we control directly.
• Photos and content submitted by businesses or other users may be missing descriptive alt text if the submitter didn't provide it.
• Some data-dense admin and business-dashboard tables are still being reviewed for screen-reader-friendly structure.

If you hit a barrier not listed here, we still want to know — see Feedback below.

The Service includes content we don't fully control: maps and location data from our mapping provider, and photos, reviews, and listing details submitted by businesses and other Users. We can't guarantee that third-party embeds or User Content meet the same accessibility standard as the rest of the Service, though we encourage everyone posting content to write clear alt text and plain-language descriptions — see Accessibility for Business Owners below.

We aim for the Service to work well with current versions of major browsers (Chrome, Safari, Firefox, Edge) and common assistive technologies, including screen readers, screen magnification software, and speech-recognition software. Using an outdated browser version may limit how well some accessibility features work.

Accessibility is part of our regular product process, not a separate project. As we ship new features, we look for opportunities to improve keyboard support, screen-reader labeling, and color contrast on both new and existing pages. We revisit this statement, and our progress against it, at least once a year and whenever we make significant changes to the Service, and we prioritize fixes based on the feedback we receive — see below.

If you manage a business listing, you can help keep the directory accessible by:

• Writing clear, descriptive text when you name photos or describe your services.
• Avoiding text embedded only inside images (like hours or a phone number) — add it as plain text on your listing too.
• Using plain, straightforward language in your business description.
• Choosing photos with enough contrast and clarity that important details (like a menu board) remain legible when resized.

• Zoom in.Use your browser's zoom (Ctrl/Cmd + “+”) or your OS magnifier to enlarge text and content.
• Keyboard navigation. Use Tab and Shift+Tab to move between links and controls, and Enter or Space to activate them.
• Reduce motion.If your operating system has a “reduce motion” setting enabled, animations on the Service (like scroll reveals) may be minimized automatically by your browser.
• High contrast / dark mode. Operating-system-level high-contrast or inverted-color settings generally work with the Service since we avoid baking essential information only into images.

We welcome your feedback on the accessibility of Local Florida Directory. Contact us at ducct.quangbinh@gmail.com or through our Contact page. We try to respond to accessibility reports promptly and prioritize fixes based on their impact.

What to include in a report

• The page or feature where you ran into a problem (a link, if you have one).
• What you were trying to do, and what happened instead.
• The browser, device, and any assistive technology you were using, if relevant.

We'll update this statement as our accessibility work progresses and update the “Last updated” date above whenever we do.

Questions about accessibility on Local Florida Directory? Reach us at ducct.quangbinh@gmail.com or through our Contact page.