Im a Starbucks Store Manager and my experience with a technician here was outstanding. I have met many technicians through our espresso machines breaking down، and he was the most knowledgeable of them all. Not only did he clearly know what he was looking at within the machine، but he also shared his knowledge to me and my Shift Lead. Simultaneously he fixed what he could on the machine and we had it up and running again in no time. He gave tips and tricks as well as just someone to ask some clarifying questions to. If we (at Starbucks) had more technicians like him، there would be more understanding accross the board on how to maintain and troubleshoot our VERY important machines. Thank you!!











