I never write reviews. I've actually never written one before but I feel the need to because I just can't help but feel absolutely annoyed by what happened. Don't get me wrong، Millie، the stylist who cut my hair was awesome! She was very attentive and would ask specific questions about my hair to get me just what I wanted. It was the receptionist who is honestly the only factor that may stop me from coming back. I had called to make an appointment and I made it very clear that I had never been there before and that I would like to use their $20 off coupon for first time guests. She told me okay and asked if I had a stylist in mind and I told her no because I didn't know who worked there. After telling me that using the $20 off coupon would be okay، she then assigned me to Millie. I go in and after my haircut، she tells me it's $35. I know you have to spend a minimum of $40 in order to use the coupon، and she should have known that since she works there!! So، as she's telling me how much I owe، I said، so could I use the coupon for next time since I couldn't use it this time? She tells me no because it's only for first time guests... Well، I couldn't use it because SHE assigned me to someone that wasn't $40 in the first place. I don't think it's right that I'm paying for her mistake. I just feel absolutely wronged by it. I loved Millie's work and I would love to come back but for not getting an apology for the receptionist messing up or trying to compensate/make up for it، I'm not sure now. Millie، the hair stylist was amazing but that experience really put me off.












