I hired Jared for my new construction build and paid a $5،500 as a deposit to start work. The only work completed was a temporary water line، which was installed incorrectly. He left the water valve only half open، causing my well to lose pressure. This mistake forced me to call out a well company، costing me additional money، only to find out the plumbing installation was at fault. After this، I lost trust in his work and hired a different plumber to complete the new construction. I requested a refund of my deposit since the only work performed was the temporary water line. I emailed، text and called him multiple times: Emailed: 8/21، 8/30، 9/5، 9/9، 9/11، 9/13، 9/16 Texted: 8/25، 8/28 Called: 8/21، 8/25، 9/5 He responded only once on 9/5، saying he wanted another chance to make things right. I declined، as I had already completed rough plumbing with another trusted plumber. He claimed he would send me a check and even mentioned sending a picture of the envelope، but this never happened. As of today، he will not respond to calls، emails، or texts، and I have not received any refund. I cannot recommend this company due to poor workmanship، lack of accountability، and refusal to return payment for unfinished work. Update as of 10/14/2025: I filed a complaint with BBB and he hasn't responded to him neither. I am still out my initial deposit. The company nor Jared has been in contact to try to resolve this issue :/
