Waited two months before writing this review because I take reviews seriously. Miami is entering an era where it’s becoming increasingly difficult to find good people، good service، and quality workmanship especially in this industry. After receiving referrals from my Kohler representative، I contacted two companies. The first company had many more reviews and operated on a larger scale، but after a month of back and forth communication، nothing worked out and it ended up wasting my time. That’s when I decided to go with Just 1 Plumbing. At the time، they had fewer than 40 reviews، but I’m so glad I made that choice. Franco was incredibly responsible with scheduling appointments and following up. He never delayed responding to my messages. I understand that in the plumbing industry، technicians juggle multiple jobs and schedules can be unpredictable، but their communication was exceptional. Then came Gerald and his partner. After two visits، they successfully diagnosed and fixed my complicated Kohler intelligent toilet. Gerald truly is an expert when it comes to Kohler intelligent toilets. On top of everything، they didn’t charge a service call or visit fee. Since my toilet was out of warranty، I only paid installing and for the parts they ordered، which I found completely fair. Now my toilet is working perfectly. If you have a Kohler intelligent toilet and need someone who truly knows what they’re doing، this is the company to call.
