Mr. Rooter Plumbing of Tallahassee

I purchased a property in Tallahassee earlier this year and recently discovered a leak near the water meter. After researching online and asking around، I decided to give Mr. Rooter a call—and from that very first conversation، I knew I had made the right choice. Not only was the scope of our work more complex than usual، we ultimately ended up running a completely new service line. It was done timely and professionally. Bryan and Holly were incredibly professional، honest، and just downright good people. Because I don't live in Tallahassee full-time، finding a reliable contractor to complete work without me being physically present can be extremely difficult. However، they kept me informed from start to finish، providing clear communication، frequent updates، and plenty of photos and videos of the job. If you are looking for an honest، dependable plumber in the Tallahassee area، I cannot recommend Mr. Rooter enough!

This company has the best communication I've ever experienced. Within 1 minute of requesting an appointment online Krystle contacted to get me scheduled. She was very kind and cared about both her team and the client. Later I was reached out to by the owner Holly. She kept in contact with me via call and text regarding all the issues I had and was very patient with me as I asked her a million questions (i know nothing about plumbing) A lot of companies have a robot book you and then only speak to you again when they show up for the services. Not Mr. Rooters. They will walk you through the whole process and make it super easy for you. I highly recommend them. Thank you guys!!

I am beyond impressed with this company، and I truly mean that. From the moment they answered the phone، their customer service was exceptional، and they maintained excellent communication throughout the entire process. They guided me through every step، explained my options، and made sure I understood how to proceed with everything. They are a very professional team، yet they feel like family!

Mr. Rooter went above and beyond to honor their warranty / workmanship for me in December 2025. They had repaired a sewer pipe connection for me a couple years prior and gave advice for managing drainage to prevent the same problem from repeating. I didn't get around to implementing their advice، and the same problem cropped up again as a result. Instead of charging me to repair it (which would have been fair)، they fixed the issue free of charge since it was technically still within the warranty window. I wouldn't expect them to do that again - it was really "above and beyond" - but sure appreciate their offer to do so. They are pleasant to work with، more than fair، and very good at their craft. I would definitely recommend them!

Mr. Rooter did a sewer line inspection for us at an older home we are purchasing. Even though a sewer line inspection is one of those recommended extra inspections when purchasing older homes، many plumbers I checked with didn’t seem to offer this service. One of them said they would need the owner to be there، which wouldn’t have been possible in this situation. Mr. Rooter was able to thoroughly answer all my questions over the phone. They checked out the house online and were able to tell me what to expect as far as how they would need to access the line. They also said they would be doing camera inspection as well as marking locations of any issues they found. The report they sent afterwards was so thorough and included copies of the pictures and videos they obtained as well. The owner also called me to go over the report and answer any questions I might have. I appreciate having all the information they provided. I not only know the condition of the pipes، but also how best to care for them and what kind of maintenance I can expect in the future. I learned that the house has some cast iron pipes، which require a little bit of special care compared to copper or PVC. I couldn’t be happier with the service I received.