Honestly don't expect to receive a response from Pizza Connection as it seems they only respond to positive reviews. If I could give zero stars، I would for the food and service. The atmosphere was ok as there was only 1 couple there eating what was left of their pizza meal when we walked in and no one else came in to dine the entire time we were there with the exception of a few pickup orders. We sat down and a young man came and took our drink orders. When he came back after standing at the counter for a length of time conversing with the other young female worker، I questioned if they were able to make the shrimp Alice since the chicken Alice was on the menu and they had other shrimp dishes. He looked at his computer pad he used to input orders and said yes then my husband gave his order. He then told me he had to check about the shrimp Alice after telling me they could do it. They used to make it as well when Jeff ran the restaurant and it was my favorite. The gentleman came back and said they couldn't make it and the shrimp scampi was basically the same. It is not! So then، I settled and ordered a calzone with steak، green peppers and onions. I instead received a stromboli with steak، green peppers and onions. The menu stated nothing about paying $1.50 each for the peppers and onions as shown on their menu for the stromboli. The stromboli was very dry، very minimal onions، peppers or steak as shown in photos that don't lie and overcooked. We were never once checked on and we had to get the waiters attention for drink refills as he again was too busy conversing with the female. I asked for a box and instead received my bill. I patiently waited for the box to come out، but instead، the waiter came back for my money and I pointed out the extra charge along with what the menu stated. I explained that I got three items in the stromboli (not calzone as originally ordered) therefore I should not be paying the extra $3. While it may not seem like a lot، it is more the principal of things. The waiter basically told me that's how it was and wouldn't talk with anyone else and just stood there as if he were waiting for my money and wasn't going to do or speak to anyone to clarify this error and misunderstanding. Finally، I told him that I would pay the extra money but won't be back and I needed my box which I still had not received. No response from the man، not even the word sorry so we paid and left. This is an awful way to treat customers، especially when your Restaurant had not one other diner come in the entire time we were there to sit down. With so many businesses struggling right now، obviously this place doesn't need people's business and there are many pizzeria establishments around that would love our business since we eat out almost on a daily basis. It's a shame because it was great when Jeff ran the place and he came out to check on customers and say hello، even if he were busy. If you go، please question things before ordering and check your bill. We won't be back unless things were to drastically change as there are so many more establishments that would love our business. I have my doubts though.
