Toyoworks Service Center

I was a new client of Toyoworks service CenterLLC. I did my research and sure enough they are Above Outstanding! They do a complete inspection and tell you what you need! I told them when I went in I probably needed brakes and I did as well as other things! Josh is the Owner and he is very easy and personable to talk to ! Also Adriel works the front desk and he is Amazing! Great Customer Service and kind and answers any questions you have! Please put this in Adriel personnel file! I have now found my New Place auto take my car forever! Very Honest and Very reliable. Love them!

Mediocre. I dislike writing negative reviews but it will be a disservice to potential patrons not to disclose this experience. I brought an 02 Toyota Camry to ToyoWorks for a few things: oil change، front brakes، and rack and pinion replacement. Initial service took 1 business day —repairs complete. Visited the shop to pickup the car; found a splash shield hanging down (see pictures) and the upper steering shaft-u-joint binding while turning the wheel. Interestingly، they insist the u-joint issue was present when I initially dropped the car off —it absolutely was not. I am sure they will write a comment about this. I refused the car and advised them to fix these issues. Three weeks passed with no resolution، multiple delays، wrong parts ordered (keep in mind، this is my only car). Finally، I received a message that the car was ready. Arrived to find the u-joint issue had been resolved but there were new problems upon receiving: horn is inoperative and the power steering assist is 40% of what it was، and missing hardware underneath the car where work was performed. At the time of writing this، the oil change and front brakes seem to have been completed correctly، that’s good news. Annoying experience for $2.5k. Not going back.

Excellent service from start to finish. The staff was professional، courteous، and made the entire process quick and hassle free. My oil change was completed in a timely manner، and they kept me informed throughout the visit. I truly appreciate the outstanding customer service and efficient turnaround time. I highly recommend them and will definitely be returning for future maintenance.

The whole process is painless. They inspected the vehicle and sent photos of the issues in a written report. Received a phone call to go over the report. Shop was accurate with amount of time it would take to repair vehicle. This is my first time there and will probably continue to schedule future maintenance with them. Another plus is the ability to schedule appointments online with your concerns including photos of the issues you are bringing the vehicle in for. Overall a good experience.

I had a very good experience at Toyoworks Service Center. The staff was professional، honest، and efficient. They explained everything clearly and took good care of my car. The service was completed on time and the quality of work was excellent. While their prices are slightly on the higher side، the overall experience and reliability make it worth it. I would recommend them.