USA Team Screen

My experience with USA Team Screen was absolutely wonderful from the very beginning! April promptly responded to my request of having my lanai re-screened. Karl and Mark promptly arrived and did an outstanding job! My lanai looks fabulous! It was clear to see they were experts. Karl and Mark were professional and knowledgeable as they answered all my questions about the old screens and the new ones they installed. They were efficient، patient، friendly and helpful as they also cleaned out the gutters on my roof! I am extremely pleased with the awesome job they did and highly recommend USA Team Screen.

Wow! These guys are awesome! Came when promised when they quoted us & also when they repaired the lanai bird cage - no issues at all. Quick but did a great job. Great local company that deserves recognition for they know what they’re doing!

We needed a Super Gutter on our home quickly. The fascia above our patio/pool area was crumbling more and more every time it rained and we were about to have the patio and pool renovated! I am in the construction industry myself (A/C & Heating) so I understand that this is the busy season، and so I expected that we were going to have to postpone the pool reno. I called over a dozen different companies and had trouble getting my calls answered or even returned، but USA Team Screen answered my call and responded quickly and efficiently. The receptionist and estimator/owner Karl were very polite and professional، and the estimated cost was very fair. The best part is that they had a job that postponed so they were able to start work within a few days. They did an excellent job، didn't cut any corners and we were able to have our pool work done as planned! We highly recommend this company and we will definitely call them for any future work we need done.

Great company that did great work! Karl and his team are a quick، professional، and simply do quality workmanship. I highly recommend for any screen repair needs، and I will use them again myself!

I scheduled Karl Oppenheimer، the business owner، to be at my house today at 9:00am to provide an estimate for an upgrade to our lanai. I took the morning off of work to accommodate the appointment. I was home the entire morning doing various chores around the house. By 9:15am، I hadn't heard anything so I went to call the office number. I saw that I missed a call at 8:45am from Karl saying he was at my house، he described the cars. I never heard a knock or the doorbell ring and he certainly didn't walk around the back of the home to the lanai. At 9:19am، I returned Karl's call and asked where he was، he explained he was already on another job site and wouldn't be coming back today. I explained to him that a 9:00am appointment doesn't mean 8:45am، and that I was home when he was at the house. He was rude and tried to explain to me that he's an owner-operated company. He said he could hear me walking around inside the house; despite that he didn't ring the doorbell or knock louder again. He should have gone back to his vehicle and waited until the scheduled appointment time to try again. I'm also confused about how he could be at a job site at 9:20am if he was supposed to be at my home at 9:00am for an estimate that would take 15-20 minutes to complete. Karl offered an apology that was loaded with excuses such as "I'm an owner-operated company." The fact that you are an owner-operated company would mean it's even more important to treat your clients with respect and have a strong work ethic and operate your business with integrity. USA Team Screen definitely fails to exhibit integrity، a strong work ethic and treat their customers with respect.